AN OVERVIEW OF CONTENT MARKETING IN 2021 Content marketing is a ‘buzzword’ in digital marketing, and its popularity is seen as a source to increase the traffic for much time. This technique offers an opportunity for businesses to boost their traffic and improvise their online reputation. A few statistics prove that content marketing is a...Read More
3 POWERFUL REASONS TO EMPOWER YOUR CUSTOMER SUPPORT TEAM “You need to ease your customer’s pain.” – Anonymous A customer support team in an organization is formed to ease out the problems of the consumers. Customers are the main pillar of any business. Their woes need to be resolved quickly for better customer retention. But,...Read More
COLLECTION & RECOVERY SERVICES In the current economic environment, COVID 19 has played the villain in numerous ways. Organizations face difficult challenges as their infrastructure and resources are strained, and organizations in the UAE are no exceptions. Priorities have changed. Enterprises are now focussing more on increasing cash flow, operational efficiency, and collection productivity. Streamlining...Read More
CLOUD-BASED ASSET MANAGEMENT V/S ON-PREMISE ASSET MANAGEMENT: WHAT IS RIGHT FOR YOUR BUSINESS? Asset management is the process of developing, operating, maintaining, and cost-effectively selling the assets. The asset management service providers offer traditional alternative products too. The asset management provider or a service firm’s role is to make investments that grow the client’s portfolio....Read More
THE ROLE OF BUSINESS PROCESS REENGINEERING IN HEALTH CARE Business process reengineering (BPR) emphasizes the streamlining of cross-functional processes to reduce time and cost, improve quality and service, increase revenue and reduce risk. BPR is a set of activities designed to make sustainable improvements in the quality, speed, and cost of the process of an...Read More
LOYALTY PROGRAMS FOR FINANCIAL SERVICES Organizations providing financial services are currently faced with two significant changes. Firstly, there has been a realization that digitalization is a must-have and not just an advantage. This has been driven home by digital disruptions like FinTech.Secondly, users are becoming more aware of service quality. Introducing a loyalty program is...Read More
In a dynamically changing world from moment to moment, chatbots, powered by artificial intelligence, will play a significant role in business in 2021. They can help companies generate leads, cross-sell, up-sell, sourcing from historical data and predictive models, and customer browsing and spending patterns. It is predicted that chatbots will match human behaviour and offer...Read More
Maintaining the right balance between cost optimization, capacity for innovation and risk management is a significant challenge for organizations today. In such a scenario, governance, risk, and compliance (GRC) practices ensure that organizations reach their business objectives. THE THREE PILLARS – GOVERNANCE, RISK MANAGEMENT & COMPLIANCE In the ever-changing complexity of the business environment, organizations...Read More
EMERGING TRENDS IN ERP Enterprise Resource Planning (ERP) can be defined as a business management software that helps users store and manage their business data. This suite of integrated applications provides enterprises to streamline and improve their business operations. ERP is the most suitable option for demonstrating value by delivering real-time information to all corporate...Read More
