THE FUTURE OF CXM The collection of every interaction between a customer and the organization throughout the customer life cycle is Customer Experience Management (CXM). The ultimate goal of CXM is to foster customer loyalty and optimize interactions from the customer’s perspective. THE SWITCH FROM CRM TO CXM The primary reason that CXM is quickly...Read More
GOOGLE’S 2021 PAGE EXPERIENCE UPDATE Billions of queries are received in 150 languages by Google every day from countries around the globe. To stay competitive and serve its user base, improvement for Google is a must. It follows that if we want the audience to find a business online, paying attention to Google is essential....Read More
DIVERSITY, EQUITY AND INCLUSION The pandemic has brought tremendous change in all our work lives. One of the significant changes has been the increasing push to prioritize Diversity, Equity, and Inclusion (DEI) in the workplace. It is essentially about a shift in attitude and is the first step in building a people-forward future of work....Read More
HOW TO BUILD SUCCESSFUL WORK TEAMS An effective team has members united with the same vision and a determination to fulfil that vision. Such a team shares clear and measurable goals. Each member of the team is committed to playing a successful role in group dynamics. Building and maintaining a strong, cohesive team requires specific...Read More
IS IT THE RIGHT TIME TO REPLACE YOUR WAREHOUSE MANAGEMENT SYSTEM? Warehouse Management System (WMS) is a kind of software application designed to optimize the warehouse’s working and manage its distribution center or DC. It is necessary to choose a reliable and authentic WMS to manage the entire warehouse operation process. The upgraded or new...Read More
4 SIGNIFICANT BENEFITS OF INTEGRATING ASSET MANAGEMENT WITH ERP SYSTEM Different enterprise systems perform distinct operations in an organization. ERP is one of the essential systems that helps manages the financial assets, and other systems like EAM address the physical assets in an organization. Before integrating your business’s existing ERP system with asset management, you...Read More
HOW CLOUD-BASED EAM SOFTWARE HELPS WITH DATA SECURITY EAM (Enterprise Asset Management) helps in tracking, managing, and analyzing asset performance. This process maximizes the asset’s life, optimizes the operations, and reduces unnecessary expenses and costs. The EAM software allows the organization to execute effective asset and facility management. Even the EAM market is reported to...Read More
LOYALTY PROGRAM PARTICIPATION: 4 QUICK WAYS TO INCREASE CUSTOMER PARTICIPATION Loyalty program participation and enrollment are two different things. Participation means your customers are actively involved in things. But, enrollment means the customers are enrolled in huge numbers, but they are half-way active. The loyalty programs have become part and parcel of today’s marketing strategy....Read More
THESE CRUCIAL DIGITAL MARKETING TRENDS WILL DOMINATE IN 2021 2021 is the year of opportunities for small and big businesses alike, as cited by the experts. The online market is ever-changing, so digital marketing trends need to be updated to meet the present business and customer demands. Nowadays, the digital marketing trends will involve AI,...Read More
THESE 5 ELEMENTS OF HOMEPAGE WILL HELP YOU TO CONVERT YOUR LEADS INTO SALES A Statista report shows, there will be nearly 2.14 billion global digital buyers of various products/services by 2021. However, the businesses are still struggling to convert the leads into paying customers. This is because a few cannot design a good Homepage,...Read More
